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Get instant support for TruWell AI. Our team is dedicated to helping you make safer, healthier choices.
Live Chat
Get instant help from our support team
Average response time: 2 minutes
Email Support
Send us a detailed message
Response within 4 hours
Phone Support
Speak directly with our experts
Mon-Fri, 9AM-6PM EST
System Status
All Systems Operational
Everything is running smoothly
App Performance
99.9% Uptime
AI Scanning
Operational
Database
Healthy
Response Times
Current support metrics
Live Chat
2 min avg
Email
4 hrs avg
Phone
30 sec avg
Quick Help
Common Issues
App won't scan products
Check camera permissions and lighting
Incorrect ingredient analysis
Report the issue for AI improvement
Account sync problems
Sign out and back in to refresh
Getting Started
Download the app
Available on iOS and Android
Set up your profile
Add allergies and health preferences
Start scanning
Point camera at product labels